Familand Queen Double King Single Mattress Pocket Spring Memory Foam 2

Free shipping for SYD, MEL, BNE & PER Metro area

30 nights money back guarantee

Showrooms open

ORDER PROCESSING:
Please allow 1-2 business days to process your order. Expect an email within 2-3 business days to let you know your order is on the way(Except for pre-order products)!

DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout. All packages are delivered using local Australian logistics providers, such as Australia Post, TNT, and Allied Express. Please note that all goods are delivered to the front door by default. If you require the items to be brought inside, there may be additional charges. All products can currently only be shipped within Australia, with an estimated delivery time of 3-10 days(Except for pre-order products). The cost is approximately a base fee of $20, plus an additional $2 per kilometer based on distance from our Sydney warehouse which based at WHS 11, 161 Manchester Road Auburn NSW 2144.

REFUNDS,, RETURNS AND EXCHANGES:
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at customerservice@eeezahome.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at customerservice@eeezahome.com .

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customerservice@eeezahome.com. Please note that returns will need to be sent to the following address: WHS C, Building 6, 161 Manchester Road Auburn NSW 2144.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customerservice@eeezahome.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@eeezahome.com.

Sydney Store

WHS C, Building 6/161 Manchester Road Auburn NSW 2144

Melbourne Store

57-63 Fairchild St, Heatherton VIC 3202

Brisbane Store

32 Crockford St, Banyo QLD 4014

Perth Store

11-15 FARGO WAY, WELSHPOOL, WA 6106

Familand Queen Double King Single Mattress Pocket Spring Memory Foam 22cm White

Specifications

Customer Reviews